2 Star Reviews for 2015 Jeep Grand Cherokee

Overview & Reviews

Average Score

3.98/5 Average
66 Total Reviews
This Year's Model Updates:

For 2015, the Jeep Grand Cherokee lineup sees a minor shuffling of features while the high-performance SRT trim level gets a boost in engine output. The Summit trim level is quieter this year thanks to new noise-cancelling methods.

Pros:
  • Strong and fuel-efficient engine lineup, including diesel V6
  • Upscale interior
  • Irrefutable off-road ability
  • Plenty of luxury and technology-oriented features
  • Outlandish SRT model.
Cons:
  • Typically more expensive than competitors
  • Diesel engine is noisy when idling.

User Reviews:

Showing 1 through 10 of 66.00
  • Air Ride a disaster - 2015 Jeep Grand Cherokee
    By -

    I guess you could say I was almost completely satisfied with my Summit until some one crashed into me. That was March 30th and my car still has not been returned to me! Why? Because Jeep cannot fix the air ride! Dealership repair people tell me once an air ride goes out in a vehicle its a usually is a continual nightmare. However Jeep says it can be fixed, so why has it taken close to 5 months and they dont seem to be any closer to fixing it. So, the persons insurance does not want to total it since they feel it should be Jeeps problem to fix it. They will not take responsibility Im left to dry and am no closer to getting my car returned to me. I will never again buy an air ride so BEWARE!

  • Great looking, but.... - 2015 Jeep Grand Cherokee
    By -

    Traded mine in with just over 20k miles. Simply the least reliable vehicle Ive ever owned. Traded in for a Subaru and couldnt be happier.

  • Cheap looking same old design - 2015 Jeep Grand Cherokee
    By -

    Friend bought a 2006 GC brand new that I fell in love with. It was a basic model but did have the 4x4 and towing packages. 9 years later and now that I could afford one, I bought a 2015. I wish I would have had the opportunity and had at least a two day test drive period. First of all Fiat has cheapened the exterior by eliminating the dual exhausts and adding that ugly plastic trim along the bottom. Next the Uconnect is a nightmare especially since the heated seats and other options arent controlled by a physical knob. The dash squeaks so I know as my Jeep ages these squeaks will become really annoying. The steering wheel is too thick, your hands become sore after a long drive. Even with the lumbar and other seat controls, your back is sore after two or more hours of constant driving. Cheap interior trim and my leather seats are starting to crack in the FL heat and humidity. The dealer just repaired my transmission.... others have had the same problem... and now the A/C compressor is bad. It keeps recycling every 15 seconds as if there is not enough refrigerant in the system. Anyone who is really serious about buying this model or other Chrysler Fiat models, read the Consumer Report reviews. Youll change your mind in an instant. As with all Chrysler products, their styling is stuck in the mid 2000s.

  • Bought new jeep is a lemon horrible !!!! - 2015 Jeep Grand Cherokee
    By -

    Bought new first dealer messed up had to get a Whole new loan then when I had car issues they Told my I was [non-permissible content removed] ( what who does that when. Your car is new and has 7 issues Like brakes squeak and worse Transmission jerks and the car makes a bad noise Just driving I paid this much to have daily issues and makes my life a mess I have a 20 yr old camaro that runs better than this Its said because Chrysler doesnt care If there is one thing I can do to help others Dont dont dont buy JEEP the company does not care its a horror that will consume your life Repair failed ok try again repair failed ok wil give you a rental that failed they dont care if you walk I had to walk to the hospital to seem grandchild born they promised a car rental for 3 days that never showed up but kept telling me they got it Not for me I never saw it ! Jeep to me is a rip off an I wanted a reliable car this is NOT ONE beware unless you Want to spend 40,000 for junk then thats up to you I am saying this to help others who dont have to go threw what I do daily And the dealerships get upset becuase they cant figure it out I am overwhelmed and have high bp now I am truly a jeep owner and this is true I 4000 miles on my car and more problems than any car I have ever ever owned Please shop the net for recalls and jeep Issues there are tons Mine are transmission and front wheel and axle And the computer they also have cheap seats and my carpet is messed up so are my seat buckle holders and being a woman I am so upset and cry alot just want then to take it back

  • Generally a Disappointment this Time Around - 2015 Jeep Grand Cherokee
    By -

    In the Fall of 2014 we purchased a 2015 Jeep Grand Cherokee Summit and our purchase decision was based primarily on the high level of satisfaction we had from purchasing a 2012 Grand Cherokee Summit in the Fall of 2011. Simply put, we were very satisfied Jeep customers as the 2012 had exceeded all of our expectations at that time. It was a stunningly beautiful vehicle, well designed and performed flawlessly over the first three years of ownership. The 2012 had experienced only two service required issues. One to replace a prematurely wearing seat bottom (warranty at 20,000 miles) and the second a failed heat diverter (owner cost, out of warranty). Other than that it was gas, oil and go for over 100,000 miles in a little under 3 years. At this point (Fall of 2015) we decided to replace my wifes 2013 Chevrolet Silverado extended cab 4x4 with a second Summit and became the proud owners of a new Grey one but this time equipped with the Hemi V8. This upgrade in power really changed the performance of the Grand Cherokee positively and surprisingly only resulted in around a 2 mpg loss in fuel economy which was quite amazing. Most of our driving with both Jeeps is purely highway and the V6 averages around 24.5 while the V8 comes in at around 22.5 with both running at around 70 mph on relatively flat terrain. This sadly is where the good news ends. It is hard to believe that these two vehicles were built in the same factory. The difference in quality is immediately quite evident. Paint quality on the 2015 is quite frankly "poor". Botchy and thin paint gives the vehicle a mottled look...as a matter of fact the factories inability to produce a quality paint finish caused them to cease production on several colors during the 2015 model year. This vehicle came new from the factory with more squeaks, rattles and strange noises than our 2012 had after 100,000 miles of driving. After a couple of months ownership the navigation system began giving false readings and this defect spread into all functions within the radio, navigation, heater A/C screen finally culminating in all functions in-operative and a pure black screen. It took numerous "Updates", trips to 4 different dealers and finally a complete radio/nav, heater A/C module and screen replacement authorized by Jeep Engineering in Detroit to remedy. During one service attempt the Jeep was in a dealership out of service for almost 2 weeks...not a ringing endorsement for an almost $60,000 vehicle....!!!!! Moving on, the 8 speed transmission exhibits a nasty habit of refusing to upshift through the gears from a dead stop. Upon accelerating it stays firmly in 1st gear and will only come out after pulling over, putting the vehicle into park and then attempting to drive forward through the gears again. Updates to this point have failed to cure the issue. This leads into the electronic gear shift itself. Quite frankly, it is a very dangerous feature of this generation Jeep Grand Cherokee and has been changed completely for the 2016 model year. The chances of a failed complete move to park has resulted in injuries to Jeep owners exiting their vehicle thinking it is park when it is in fact in reverse. A very poor design since eliminated by Jeep. Summing up the 2015 Summit I can only say it is an enigma for sure. We want very much to love it especially with the performance of the Hemi V8 which makes it a really fun SUV to drive. Additionally the size and configuration of a SUV and in particular this SUV is perfect for our use. But, the issues we have had with the vehicle are not what we expected from a highly awarded and expensive vehicle. If I may, I would like to shift gears (pardon the pun) back to the 2012 Summit. Shortly after buying the 2015 the "engine warning light" on the dash of the 2012 came on and a distinct engine misfire became evident. A trip to the Jeep dealer netted a diagnosis of a failed cylinder head which was a defect in the early V6 Pentastar engines and which is covered by a Jeep/Chrysler extended warranty (150,000 miles). All costs involved in replacing the left side cylinder head are covered by this extended warranty but this dealership added additional repairs (which I agreed to) and which added an "out of pocket" expense of over $600.00 to the engine repair. Also the 2012 GC had developed an annoying rattle in the rear end which they diagnosed as worn and loose shock absorbers that they replaced at a cost of $700.00 (again authorized my myself). Now if the cost of shock replacement wasnt bad enough, when the vehicle was picked up the rattle was still there. Not to mention that when I checked part pricing for the shock absorbers themselves, the OEM shocks they installed cost $138.00 each while a neighboring Jeep dealer quoted them at $96.00 They claim their dealership has its own part pricing matrix. Simply put, the poor quality was bad enough but the recent servicing we experienced cost Jeep a customer...we have purchased our last Jeep product.

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